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Karma TMS · Mental

Positioning a brain-stimulation specialist as the expert choice for TMS care.

How we grew a dedicated TMS provider by leaning into specialism — search and social built around deep brain-stimulation expertise, so patients seeking a focused expert (not a generalist) found and trusted them.

Case file 007 · 9 mo

Karma TMS — campaign work

The engagement

At a glance.

Client
Karma TMS
Engagement
Specialist growth
Sector
Mental health · TMS
Window
~9 months
Scope
Search · social · authority
  • TMS

    Brain-stimulation specialism

  • Authority

    Expert positioning

  • Search

    Treatment & condition coverage

  • Social

    Reach through helpful content

  • Under NDA

    Patient data reconciled privately

Mental health · TMSSpecialist positioning9 mo. engagement

Challenge

A specialist, read as a generalist.

A dedicated brain-stimulation practice competes with general psychiatry clinics that bolt TMS on as one of many services. The depth of focus was a genuine advantage — but online, that specialism wasn't coming through clearly enough to set them apart.

Specialism not legible

Deep TMS focus that read, online, like any other clinic offering the treatment.

Treatment awareness gap

Patients still need TMS explained before they'll seek out a specialist in it.

Generalist competition

Broad psychiatry clinics ranking for TMS terms despite shallower focus.

Thin authority signals

Limited content demonstrating the depth of expertise that justified the specialist claim.

Approach

Lean into the focus, prove the expertise.

  1. Phase 1

    Specialist positioning

    Sharpening the brand around brain-stimulation focus rather than general mental-health care.

  2. Phase 2

    Authority content

    In-depth TMS education that demonstrates expertise and answers candidate questions.

  3. Phase 3

    Search coverage

    Search visibility for treatment and condition searches tied to the specialism.

  4. Phase 4

    Social reach

    Helpful social content to extend the specialist's reach and recall.

Results

Reported from the client's own analytics.

Visibility, content engagement, and enquiry flow were tracked in the practice's own platforms. Patient and consult figures are reconciled with the client and shared under NDA — not published here.

  • POSITIONING

    Live

    Specialist brand & authority content shipped

  • CHANNELS

    Search · Social

    Visibility + reach in tandem

  • OUTCOMES

    Under NDA

    Patient data from client analytics

We can prove authority with the work itself; patient numbers we only report from the client's own analytics — reconciled and shared with permission.

Branding PioneersReporting principle

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Practical notes & supporting evidence

More detail for your next decision.

A practical reference for this page
  1. Client contextKarma TMS · Mental

  2. Specialist growthTMS

  3. Public evidencePublished engagement scope

  4. Read alongsideThe source period, programme scope and your own practice baseline

The published scope for Karma TMS

Karma TMS — Brain stimulation specialist is filed in the mental collection. The engagement record identifies specialist growth as TMS and channels as Search · Social. Its published window is 9 mo. These details establish the scope available for public inspection. Read them alongside the client-specific material on this page when assessing whether the example relates to your own brief.

The page’s narrative and engagement record describe the work made public for Karma TMS. Use the named scope to identify which service questions to explore further. A channel listed in an engagement record describes programme coverage; evidence of a particular result requires the corresponding report and reporting period.

Mental-health discovery needs a clear, considerate next step

Mental-health marketing should explain the services offered, who provides them and how an initial enquiry is handled. Distinguish a general educational explanation from information about a particular treatment. Keep the contact route straightforward and make the destination of enquiries clear to the intake team. Language and accessibility choices should support understanding. Clinical suitability and patient-specific recommendations belong with the treating professional.

Design the website around a real patient task

Start with the task a visitor needs to complete. Finding a treatment, checking a clinician’s background, identifying a location and asking for an appointment are related tasks, but they need different information. Make those paths visible in the navigation and on the relevant service pages. A good brief includes the content and the operational destination of each action: who receives the form, what happens after submission and how a visitor obtains help when the first contact route fails.

Desktop screens help explain page hierarchy, but they cannot establish the quality of the mobile experience. Check readable text, tap targets, menu behaviour and form validation on a phone. Long doctor biographies and treatment descriptions should remain easy to scan without hiding important details in decorative interactions. When a collection shows both desktop and mobile artwork, compare the priority of information across them. The mobile layout should preserve useful content rather than simply shrink the desktop composition.

From visual approval to a checked release

A launch review should cover content ownership, approved contact information, working forms, redirects and the URLs that search engines are expected to index. If a site replaces an existing website, map important old pages to appropriate new destinations. Check titles, descriptions, canonicals and internal links against the actual released URLs. Keep the review list separate from the visual approval: a polished mockup does not prove that a live booking form, analytics event or redirect behaves correctly.

Document the difference between a design study, a delivered website and a live capture. A design study explains a proposed experience. A live capture records what the site looked like when it was captured. Neither alone establishes an improvement in appointment conversion. For an outcome comparison, use a defined period and consistent event definitions, then reconcile digital enquiries with attended appointments where the practice can do so. Performance and accessibility checks should be repeatable after future content edits, not only at the first launch.