Specialism not legible
Deep TMS focus that read, online, like any other clinic offering the treatment.
How we grew a dedicated TMS provider by leaning into specialism — search and social built around deep brain-stimulation expertise, so patients seeking a focused expert (not a generalist) found and trusted them.
Case file 007 · 9 mo

The engagement
TMS
Brain-stimulation specialism
Authority
Expert positioning
Search
Treatment & condition coverage
Social
Reach through helpful content
Under NDA
Patient data reconciled privately
Challenge
A dedicated brain-stimulation practice competes with general psychiatry clinics that bolt TMS on as one of many services. The depth of focus was a genuine advantage — but online, that specialism wasn't coming through clearly enough to set them apart.
Deep TMS focus that read, online, like any other clinic offering the treatment.
Patients still need TMS explained before they'll seek out a specialist in it.
Broad psychiatry clinics ranking for TMS terms despite shallower focus.
Limited content demonstrating the depth of expertise that justified the specialist claim.
Approach
Sharpening the brand around brain-stimulation focus rather than general mental-health care.
In-depth TMS education that demonstrates expertise and answers candidate questions.
Search visibility for treatment and condition searches tied to the specialism.
Helpful social content to extend the specialist's reach and recall.
Results
Visibility, content engagement, and enquiry flow were tracked in the practice's own platforms. Patient and consult figures are reconciled with the client and shared under NDA — not published here.
POSITIONING
Live
Specialist brand & authority content shipped
CHANNELS
Search · Social
Visibility + reach in tandem
OUTCOMES
Under NDA
Patient data from client analytics
We can prove authority with the work itself; patient numbers we only report from the client's own analytics — reconciled and shared with permission.
Case files
Adjacent files
If you’re here, you’re probably comparing similar engagements. Here’s the surrounding work — services, problems we solved on the way, and the cities where this kind of programme runs.
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More like this
Programmes like Karma TMS's usually combine local SEO, Google Search Ads and HIPAA-compliant tracking. The thinking behind them is on our mental health marketing page and in the mental health marketing guide.
The mental health marketing agency page sets out scope and pricing. Similar programmes include Harmony Neurocare and TWA Psychiatry, and the methodology explains how results are attributed.
Practical notes & supporting evidence
Client contextKarma TMS · Mental
Specialist growthTMS
Public evidencePublished engagement scope
Read alongsideThe source period, programme scope and your own practice baseline
Karma TMS — Brain stimulation specialist is filed in the mental collection. The engagement record identifies specialist growth as TMS and channels as Search · Social. Its published window is 9 mo. These details establish the scope available for public inspection. Read them alongside the client-specific material on this page when assessing whether the example relates to your own brief.
The page’s narrative and engagement record describe the work made public for Karma TMS. Use the named scope to identify which service questions to explore further. A channel listed in an engagement record describes programme coverage; evidence of a particular result requires the corresponding report and reporting period.
Mental-health marketing should explain the services offered, who provides them and how an initial enquiry is handled. Distinguish a general educational explanation from information about a particular treatment. Keep the contact route straightforward and make the destination of enquiries clear to the intake team. Language and accessibility choices should support understanding. Clinical suitability and patient-specific recommendations belong with the treating professional.
Start with the task a visitor needs to complete. Finding a treatment, checking a clinician’s background, identifying a location and asking for an appointment are related tasks, but they need different information. Make those paths visible in the navigation and on the relevant service pages. A good brief includes the content and the operational destination of each action: who receives the form, what happens after submission and how a visitor obtains help when the first contact route fails.
Desktop screens help explain page hierarchy, but they cannot establish the quality of the mobile experience. Check readable text, tap targets, menu behaviour and form validation on a phone. Long doctor biographies and treatment descriptions should remain easy to scan without hiding important details in decorative interactions. When a collection shows both desktop and mobile artwork, compare the priority of information across them. The mobile layout should preserve useful content rather than simply shrink the desktop composition.
A launch review should cover content ownership, approved contact information, working forms, redirects and the URLs that search engines are expected to index. If a site replaces an existing website, map important old pages to appropriate new destinations. Check titles, descriptions, canonicals and internal links against the actual released URLs. Keep the review list separate from the visual approval: a polished mockup does not prove that a live booking form, analytics event or redirect behaves correctly.
Document the difference between a design study, a delivered website and a live capture. A design study explains a proposed experience. A live capture records what the site looked like when it was captured. Neither alone establishes an improvement in appointment conversion. For an outcome comparison, use a defined period and consistent event definitions, then reconcile digital enquiries with attended appointments where the practice can do so. Performance and accessibility checks should be repeatable after future content edits, not only at the first launch.