Medical knowledge base & guardrails
Trained on your doctors' specific specialty protocols, doctor availability, accepted insurances, and consultation fees.
Outcome: Zero hallucination guardrails
AI & Automation · 24/7 Clinical Capture
Never lose a patient to after-hours delay or missed calls.
An AI medical receptionist, WhatsApp appointment booking, and smart CRM workflows that triage patient inquiries in under 15 seconds, 24 hours a day, 365 days a year.
350+ healthcare brands served since 2016 · Healthcare only · No guarantees, just honest reporting
Patient journey · BookingProduct portfolio
The problem
Patients message after hours. Most clinics reply the next morning.
By then the patient has booked elsewhere. We answer every call, WhatsApp and web enquiry in seconds, book the slot and hand the conversation to your team with context.
- After hoursIs the doctor available tomorrow?
- PricingHow much is a consultation?
- BookingCan I book for Saturday morning?
- Follow-upWhat should I bring for my scan?
Example searches and messages, for illustration.
See how many enquiries you miss after hours — free.
Get my free automation reviewThe automation stack
Clinical accuracy. Instant patient intake.
Patients seeking healthcare expect immediate, compassionate answers. Our AI stack captures, triages, and books appointments around the clock.
Omnichannel AI triage
Deploys simultaneously across WhatsApp Business API, website chat, SMS, and Instagram DMs.
Outcome: Instant multi-channel
Direct calendar & EMR booking
Patients select available slots in real time with automated calendar synchronization and intake form pre-filling.
Outcome: Real-time sync
Automated recall & reminder sequences
Personalized WhatsApp and SMS reminders with one-click confirmation, rescheduling, and pre-op prep instructions.
Outcome: Fewer missed appointments
Live receptionist escalation
Seamlessly transfers complex, urgent, or high-touch patient conversations to your front-desk staff with full chat context.
Outcome: 100% human backup
At a glanceResponse Time · Instant reply, day or nightBooking Rate · Inquiry to consultation without a phone queueNo-Show Rate · Smart SMS/WhatsApp reminders with one-click confirm
The evidence
Results you can check, not just claims.
Original reportClient deckPortfolio capture
The profile patients check before they call.
Google Business profiles set up and managed for hospitals and clinics, with review requests built into the patient journey.
Portfolio capturePortfolio captures of client Google Business profiles. Ratings change over time.
AI & automation
More patients for your practice — starting this month.
✓ 30-minute call✓ Written plan✓ No obligation
AI & automation · our work
Real work for real healthcare brands.
Pioneer CRM & apps
Every enquiry, one connected workflow.
Every enquiry from ads, search, WhatsApp and your website lands in one place — with a clear next step for your front desk.
Pioneer CRM· Enquiry pipeline
New enquiry3
- R. Sharma2 minKnee replacement costGoogle AdsCall now
- Priya M.9 minIVF consultationWhatsAppAuto-reply sent
- A. Khan14 minPaediatrician, SaturdayGoogle MapsCall now
Contacted2
- S. Verma1 hCataract surgeryWebsiteSend estimate
- Neha G.2 hDermatology follow-upWhatsAppOffer slots
Appointment booked2
- M. IyerTodayCardiology OPD · Tue 11:00Google AdsReminder queued
- K. DasTodayDental implant reviewWebsiteReminder queued
Visited1
- J. SinghYesterdayPhysiotherapy · 6 sessionsGoogle MapsFeedback survey
Sample data for illustration. Live dashboards show aggregate counts only. Book a CRM walkthrough
Our applications
Software we build and run for healthcare.
Try them below — every screen is interactive.
Also in the toolkitJASS AIConvicarePioneer CRM
medappz.com/storeProduct preview · sample data
FeaturedOnline booking + WhatsApp remindersCut no-shows with automatic reminders
BundleOnline bookingFront desk
Patients book 24×7 from your site and Google.
WhatsApp remindersEngagement
Automatic reminders that cut no-shows.
Feedback surveysEngagement
Ask every patient how the visit went.
e-PrescriptionsClinical
Branded prescriptions sent by SMS.
Queue displayFront desk
Live token screen for the waiting room.
UPI paymentsRevenue
Collect fees and advance deposits.
MedAppz · The app store for clinics — install booking, reminders and payments in a click.Visit MedAppz
Timeline
What to expect, honestly.
We ingest your clinical FAQs, doctor schedules, and intake questions in week 1. Live sandbox testing in week 2. Full rollout and staff training in week 3.
- Month 1
Knowledge Ingestion & Guardrails
Milestone: Live in 14 days.
- Months 2–6
WhatsApp & Multi-channel Sync
Milestone: 24/7 Automation.
- Months 7–12
Predictive LTV & Recall Workflows
Milestone: Compounding Retention.
Pricing
Clear fees. No lock-in after the minimum term.
Fully managed AI receptionist with continuous conversation monitoring, training updates, and integration maintenance. Your proposal confirms the exact scope before you commit.
Practice
Single-clinic and solo practitioners
₹50,000/ month
$1,500 / month outside India
3-month minimum
- WhatsApp + Web Chatbot
- Doctor schedule booking sync
- Automated appointment reminders
- Intake form collection
- Monthly prompt optimization
Most chosen
Hospital
Multi-line hospitals and chains
₹1,50,000/ month
$5,000 / month outside India
6-month minimum
- Omnichannel (WhatsApp, Web, SMS, IG)
- Multi-doctor calendar routing
- Patient recall & feedback surveys
- Custom CRM & EMR integration
- Dedicated prompt engineer
Enterprise
Hospital groups and global brands
Customengagement
Scoped to your group
12-month minimum
- Voice AI phone triage
- Departmental routing & triage
- Custom on-prem / private cloud options
- Enterprise SLA with compliance checks for your market
- 24/7 engineer on-call
Prices exclude GST. Advertising spend and third-party software are billed separately. Full pricing
Free automation review
A review of every place an enquiry can go unanswered.
We map your calls, WhatsApp, web forms and follow-up, then show you what to automate first.
- Where enquiries wait longest for a reply today
- Which questions an AI receptionist can answer safely
- How bookings would reach your calendar or CRM
- A 90-day rollout plan with human hand-off points
About this page
Healthcare brands we work withMedantaIndraprastha Apollo HospitalsSaudi German HospitalIndira Gandhi Eye HospitalOvum HospitalMedMonksMespoirGlobal HealthUnihealSpine & Brain India
AI & automation
Every AI & automation service we offer.
Each one has its own page: what it covers, how we run it and what it costs.
Proof from the dashboards
The screenshots behind our results.
Unedited screenshots from client accounts and our portfolio — Search Console, Google Ads, YouTube Studio, Google Business Profile and live Google results. Growth moments are highlighted.
google.com/maps · Business ProfilePortfolio slide
Google Business Profile
11,501 Google reviews at 4.7★
Indraprastha Apollo Hospital · Portfolio capture
- Google rating
- 4.7★
- Google reviews
- 11,501
Profile management, review responses and photo updates for one of India’s largest hospitals. Ratings change over time.
1 / 3
Get this kind of growth Client names appear only where they are visible in the screenshot itself or the source folder. Other accounts are shown anonymously.
Credibility, checked
The numbers behind ten years of healthcare growth.
- Healthcare websites builtSince 2016
- 350+
- Campaigns runGoogle, Meta & YouTube
- 3,500+
- Organic social viewsApollo · client deck
- +717%
- Ad clicks in one accountJan–Apr 2024 · original report
- 48.4K
- Client video testimonialsOn our YouTube channel
- 41
- Indian cities researchedPlus 6 Gulf markets
- 26
- Specialty playbooksHospitals to medical tourism
- 7
- OfficesGurugram · La Mesa
- 2
+717%organic social views · Indraprastha ApolloClient deck48.4Kclicks in one Google Ads account, Jan–Apr 2024Original report15.1Krecorded conversions, same accountOriginal report200 → 2,000+YouTube subscribers in a year · Dr. Johar’s groupClient video2.3MGoogle impressions · Lucknow hospitalClient video#1on Google · Dr. Suresh, maxillofacial surgeonClient videoTop 10for specialist searches · Dr. Vijay Karan ReddyClient video1M+content interactions · Indraprastha ApolloClient deck
1.09Morganic clicks in 12 months · Artemis HospitalsOriginal report69.8Korganic clicks in 12 months · Vision Eye CentreOriginal report+35%search clicks, 6 months vs 6 · Raj HospitalsOriginal report4.4%organic CTR · Refine Skin & Body ClinicOriginal report4.6Mviews on one doctor video · YouTube StudioPortfolio capture88.5Kconversions in one Google Ads account, 2018–2024Portfolio capture4.7★from 11,501 Google reviews · Indraprastha ApolloPortfolio capture#1for “best eye centre in delhi” · Vision Eye CentrePortfolio capture
In the press
Forbes India · Brand ConnectFounders building India’s most iconic brands(opens in a new tab)
YourStory · Company profileMeet Branding Pioneers(opens in a new tab)
The Eastern Herald · Founder featureEthical AI adoption and practice growth for doctors(opens in a new tab)
Lokmat Times · Doctors’ DayCelebrating the doctors who make a difference(opens in a new tab)
Check us out independently
Our evidence standard
Original reportScreenshots from the client’s own Google, Meta or Search Console account.
Client deckFigures reported in the client engagement deck, with caveats shown.
Client videoStated by the client on camera; we link the video.
No invented metrics, ratings or awards — ever.
Client videos
Hear it from the doctors and hospital teams.
Rather just talk? A strategist is on WhatsApp.
Ask anything — pricing, timelines, whether we have worked in your specialty.
Start a WhatsApp chatKeep reading
Build the rest of the patient acquisition stack.
The neighbouring pieces — the problems we solve, the locations we run plays in, and the receipts we’ve filed.
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- Healthcare AI & Automation: Complete GuideLong-form playbook
- What CRM Is Best for Healthcare PracticesTop CRMs for healthcare: (1) GoHighLevel — best all-in-one (marketing + CRM + automation) for clinics, $97-297…
- Healthcare marketing in TorontoLocal SEO + media buying in Toronto
- Healthcare marketing in VancouverLocal SEO + media buying in Vancouver
Can the AI give incorrect medical diagnoses?
No. The AI is hard-coded with strict clinical guardrails. It never diagnoses conditions or prescribes medications. It focuses exclusively on triage, answering practice FAQs (fees, doctor availability, locations), and booking appointments.
Does it integrate with our existing calendar or EMR?
Yes. We integrate with major healthcare management systems, Google Calendar, Calendly, Practo, Kareo, AthenaHealth, and custom webhooks.
What happens if a patient has an emergency?
The AI recognizes critical emergency keywords and immediately displays local emergency hotlines and hospital emergency room directions while notifying on-call staff.
AI & automation
See your AI & automation opportunity.
Three quick questions. We come prepared with a plan for your specialty and city.
- A 30-minute call with a healthcare specialist
- Your top three growth opportunities, in writing
- Honest advice — even if that means not hiring us
- No obligation and no hard sell
You’ll speak with a senior strategistConsultations are hosted by Arush Thapar’s team.
Step 1 of 3Takes 30 seconds
What do you want to improve first?
Details stay privateNo obligationReply within 1 working day