WaCRS
Plan WhatsApp outreach campaigns and manage business conversations with WaCRS.
Explore WaCRSOur flagship healthcare platform
MedAppz.
One app store for your healthcare business.
Our most advanced healthcare tool brings the apps your team needs into one connected platform. Discover tools for the front desk, clinical care, revenue, patient engagement, operations, compliance, analytics and business management.
Explore the MedAppz app store ↗Built for clinics, hospitals and healthcare teams.
Built by our technology team
Meet your next
AI teammates.
Connected tools for discovery, conversations, reputation, and follow-up. Built around the way healthcare teams work.
Pioneer CRM
One place for enquiries, lead ownership, follow-ups, and pipeline visibility. The system behind our team’s daily work.
Request a CRM walkthroughAiTelz
AI voice conversations for India, the USA, and international phone workflows. Help callers explore services and route their enquiry to your team in their preferred language.
Explore the voice agentAiTextBotz
Let patients ask questions, explore services, and start a conversation on WhatsApp. AI handles the first response and passes the conversation to your team when needed.
Try AiTextBotzAiRatingz
Bring review requests, feedback, and reputation management into one workflow so your team can listen and respond consistently.
Explore reputation toolsAiLLMz
Organise citations and publication workflows that support your brand’s visibility across AI search and large language models.
Explore AI visibilityExperience conversational AI
Say hello. Ask a question.
Explore multilingual voice conversations and our WhatsApp assistant.
The automation stackClinical accuracy.
Clinical accuracy.
Instant patient intake.
Patients seeking healthcare expect immediate, compassionate answers. Our AI stack captures, triages, and books appointments around the clock.
STAGE 01
Medical knowledge base & guardrails
Trained on your doctors' specific specialty protocols, doctor availability, accepted insurances, and consultation fees.
Zero hallucination guardrails
STAGE 02
Omnichannel AI triage
Deploys simultaneously across WhatsApp Business API, website chat, SMS, and Instagram DMs.
Instant multi-channel
STAGE 03
Direct calendar & EMR booking
Patients select available slots in real time with automated calendar synchronization and intake form pre-filling.
Real-time sync
STAGE 04
Automated recall & reminder sequences
Personalized WhatsApp and SMS reminders with one-click confirmation, rescheduling, and pre-op prep instructions.
Fewer missed appointments
STAGE 05
Live receptionist escalation
Seamlessly transfers complex, urgent, or high-touch patient conversations to your front-desk staff with full chat context.
100% human backup
13 pages · FREE PDF
WhatsApp AI Chatbot for Hospitals (14-Day Deploy)
Step-by-step guide to deploying a WhatsApp AI chatbot that books appointments, verifies insurance, and triages patients 24/7. Includes conversation flow templates, GPT-5.2 prompt library, HMS integration architecture, and the HIPAA + DPDP compliance checklist we hand to compliance officers on day one.
- ✓WhatsApp Business API setup (end-to-end)
- ✓20 conversation flow templates (by specialty)
- ✓GPT-5.2 prompt library (healthcare-tuned, ready to copy)
Questions you'll have
Everything about healthcare AI.
Can the AI give incorrect medical diagnoses?+
No. The AI is hard-coded with strict clinical guardrails. It never diagnoses conditions or prescribes medications. It focuses exclusively on triage, answering practice FAQs (fees, doctor availability, locations), and booking appointments.
Does it integrate with our existing calendar or EMR?+
Yes. We integrate with major healthcare management systems, Google Calendar, Calendly, Practo, Kareo, AthenaHealth, and custom webhooks.
What happens if a patient has an emergency?+
The AI recognizes critical emergency keywords and immediately displays local emergency hotlines and hospital emergency room directions while notifying on-call staff.
Why choose us
Why healthcare brands choose us.
Six reasons hospitals, clinics, and doctors pick a healthcare-only firm over a generalist agency.
- Healthcare-only
It's all we do. No retail, no fintech — the whole team thinks in patient journeys, clinical trust, and the way people actually choose a doctor.
- AI-first systems
Receptionists, WhatsApp triage, and attribution built in-house — we answer patients in seconds and tie every click to a booked appointment.
- Compliance built-in
HIPAA-aware handling, ASCI-reviewed creative, and GDPR/DPDP sign-off on every campaign — our standard, not an upcharge or an afterthought.
- Senior on every account
The senior who pitched you stays on the engagement. No bait-and-switch to juniors learning on your budget.
- Measured to the appointment
Patient-level attribution across calls, forms, and walk-ins. Monthly reports show booked patients — not just clicks and impressions.
- Receipts, not promises
We name our clients and show the work. Quarterly reviews with the numbers attached, every cycle.
Keep reading
Build the rest of the patient acquisition stack.
The neighbouring pieces — the problems we solve, the locations we run plays in, and the receipts we’ve filed.
- ServiceAI Chatbot for Patient Inquiries
Inside Healthcare AI & Automation
Read it - ServiceAI Voice Assistant / Phone Bot
Inside Healthcare AI & Automation
Read it - ServiceAutomated Appointment Booking
Inside Healthcare AI & Automation
Read it - ChallengeGet More Patients
Common issue in this segment
Read it - ChallengeHospital Lead Generation
Common issue in this segment
Read it - Q & AApollo Athenaa — Women's Cancer Centre launch
Launch service launch plan · 9 mo
Read it - Q & ANova IVF — Doctor brand growth
Doctor brand ivf growth programme · 6 mo
Read it - TermCRO (Conversion Rate Optimization)
A methodical effort to turn more visitors into patients. The toolkit includes A/B testing, form optimization, …
Read it - TermConversion Funnel
A map of the patient's path from awareness to booked appointment: see ad/listing → visit website → browse serv…
Read it - GuideHealthcare AI & Automation: Complete Guide
Long-form playbook
Read it - Q & AHow to Increase Online Appointment Bookings
To increase online appointment bookings: (1) Add prominent booking buttons on every page, (2) Enable self-sche…
Read it - LocationHealthcare marketing in Mumbai
Local SEO + media buying in Mumbai
Read it - LocationHealthcare marketing in Delhi
Local SEO + media buying in Delhi
Read it - GuidePatient AcquisitionRead it
- TermConversion RateRead it
- TermPatient Acquisition CostRead it
- GuideIvf Fertility MarketingRead it
- GuideHospital MarketingRead it
- GuideClinic GrowthRead it
- TermGeo OptimizationRead it
Selected work
What this service produces.
Independent studio design
Healthcare operations platform website
Independent studio design
Hospital website design
Independent studio design
Diagnostics and home collection website