Terms of Service

Last updated: April 11, 2026

1. Agreement to Terms

By accessing or using the website and services of Branding Pioneers ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must not use our website or services.

These Terms apply to all visitors, users, clients, and others who access or use our services. Supplemental terms or conditions may apply to specific services and will be disclosed at the time of engagement.

2. Description of Services

Branding Pioneers provides digital marketing services specializing in the healthcare industry, including but not limited to:

  • Search engine optimization (SEO) and local SEO
  • Pay-per-click (PPC) and performance advertising
  • Social media marketing and management
  • Website design, development, and maintenance
  • AI-powered marketing automation and chatbots
  • Content marketing and copywriting
  • Reputation management and online review strategy
  • White-label marketing services for agencies

The specific scope, deliverables, timelines, and pricing for each engagement will be defined in a separate Statement of Work (SOW) or service agreement.

3. Client Obligations

  • Provide accurate, complete, and timely information required for service delivery
  • Grant necessary access to accounts, platforms, and assets as agreed
  • Review and approve deliverables within agreed timelines
  • Ensure that all content and materials provided to us comply with applicable laws
  • Maintain valid login credentials and not share account access with unauthorized parties
  • Comply with the advertising policies of third-party platforms (Google, Meta, etc.)

4. Payment Terms

  • Fees are outlined in the applicable SOW or proposal. All amounts are in the currency specified and exclusive of applicable taxes unless stated otherwise.
  • Invoices are due within 7 days of issuance unless alternative terms are agreed in writing.
  • Late payments may incur a fee of 1.5% per month on the outstanding balance.
  • We reserve the right to suspend or terminate services for accounts with overdue payments exceeding 15 days.
  • Ad spend and third-party costs (hosting, stock images, premium tools) are billed separately and are non-refundable.

5. Intellectual Property

Our IP: All proprietary tools, methodologies, frameworks, templates, and pre-existing materials remain the sole property of Branding Pioneers. Clients receive a non-exclusive, non-transferable license to use deliverables for their intended purpose.

Client IP: Clients retain ownership of their brand assets, logos, content, and materials provided to us. Upon full payment, clients receive ownership of custom deliverables created specifically for them (excluding our proprietary tools and templates).

Portfolio rights: We reserve the right to showcase completed projects in our portfolio and case studies unless a non-disclosure agreement (NDA) is in place.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the engagement. This obligation survives termination and continues for 2 years after the end of the business relationship. Confidentiality does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

7. Limitation of Liability

To the maximum extent permitted by law:

  • Branding Pioneers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill.
  • Our total aggregate liability for any claims arising from our services shall not exceed the total fees paid by the client in the 3 months preceding the claim.
  • We do not guarantee specific marketing results, rankings, traffic volumes, lead counts, or revenue outcomes. Marketing performance depends on many factors beyond our control.
  • We are not responsible for changes to third-party platform algorithms, policies, or terms (Google, Meta, LinkedIn, etc.) that may impact campaign performance.

8. Termination

  • Either party may terminate the engagement with 30 days written notice unless otherwise specified in the SOW.
  • We may terminate immediately if the client breaches these Terms, engages in illegal activity, or fails to pay after 15 days' notice.
  • Upon termination, the client is responsible for all fees for work completed and expenses incurred up to the termination date.
  • We will provide reasonable transition support, including transfer of account access and deliverables, within 14 days of termination.

9. Indemnification

You agree to indemnify and hold harmless Branding Pioneers, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms, your use of our services, or any content or materials you provide to us.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana, India.

Before initiating legal proceedings, both parties agree to attempt resolution through good-faith negotiation for a period of 30 days.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or website notice. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, contact us:

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