Terms of service

By accessing this website or signing a statement of work with Branding Pioneers Marketing Solutions Pvt. Ltd. ("we", "our", "Branding Pioneers"), you agree to these terms.

We provide healthcare-marketing services — strategy, SEO, performance media, content, creative, AI receptionist, web/product, and analytics. Specifics of any engagement are governed by the signed statement of work (SOW).

• Practice tier: 3-month minimum, $4,000/month base.
• Hospital tier: 6-month minimum, $15,000/month base.
• Enterprise tier: 12-month engagement, $50,000+/month custom.
• Beyond minimum, engagements convert to month-to-month with 30-day termination notice.
• Termination for cause is per the SOW.

• Invoices issued on the first business day of each month for that month's services, plus reconciled overages from the prior month.
• Net 15. Late fees of 1.5%/month accrue after 30 days.
• Disputed line items must be raised within 14 days of invoice date.

• ISO 27001-certified. We sign BAAs for HIPAA-covered engagements.
• ASCI / ICMR / FDA-promo / NABH compliance is included pre-flight on every campaign.
• Client is responsible for medical accuracy of clinical claims; we are responsible for compliant rendering and disclosures.

• Pre-existing IP each party brings remains theirs.
• Work product is licensed to client on full payment for use in their healthcare practice.
• We retain the right to feature work in case studies and portfolio (with client approval) unless an NDA expressly forbids it.

• Mutual NDA on every engagement. Bilateral by default.
• PHI handling per signed BAA where applicable.
• Survives engagement termination by 5 years (10 years for trade secrets).

• We warrant our services are performed in a professional manner consistent with industry standards.
• We do not warrant specific business outcomes (CPL, ROAS, traffic) except where committed in writing in the SOW.

To the maximum extent permitted by law, our aggregate liability under any engagement is capped at fees paid to us in the 6 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

Each party indemnifies the other for losses arising from its breach of this agreement. Client indemnifies us for medical-accuracy of clinical claims supplied by client. We indemnify client for our breach of confidentiality obligations.

These terms are governed by the laws of India. Venue: courts of Gurugram, Haryana. The parties agree to attempt resolution via mediation before litigation.

Material changes notified to active clients via email. Continued use after notice constitutes acceptance.

legal@brandingpioneers.com — contract questions.\ accounts@brandingpioneers.com — invoicing & billing.\ security@brandingpioneers.com — incident reporting.