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Senior · 4–8 yrs · Gurugram or remote (India)

AI Engineer · Healthcare

Build the AI receptionist, multilingual patient triage, and healthcare LLM applications that sit between a patient's first message and a booked appointment.

Branding Pioneers mascot and name applied to stationery in a photorealistic brand application concept
Branding Pioneers · Identity studyBrand application concept · AI-generated mockup

Responsibilities

What you'd own

  1. Build and ship AI receptionist and patient-triage systems
  2. Multilingual deployment across the languages our clients serve
  3. Integrate with CRM and booking systems end-to-end
  4. Set reliability standards higher than typical SaaS — a dropped patient message is a lost patient

Requirements

What we need from you

  1. 4+ years building production LLM or ML applications
  2. Experience deploying multilingual conversational systems
  3. Comfortable owning integrations, not just models
  4. Understanding of PHI handling and BAA-covered infrastructure
The work

What we actually ship.

Branding Pioneers team offsite
The team — Branding Pioneers team offsite
Specialty clinic and pharma clients
Specialty clinics and pharma
Indira Gandhi Eye Hospital — cataract and dry-eye awareness social set, Hindi and English
Indira Gandhi Eye Hospital — awareness set, Hindi and English
Tata 1mg campaign creative
Tata 1mg — campaign creative

The people we work with

Their experience. In their own words.

Hospital leaders, doctors, and clinic teams on the websites, marketing, and growth we build together.

Watch the client playlist

Hospital Marketing

Ms. Sarika Bhawal

GM - Marketing, Indraprastha Apollo Hospitals · New Delhi

On scaling multi-specialty healthcare marketing and patient trust

Watch on YouTube

Oncology

Dr. Vijay Karan Reddy

Senior Oncologist · Hyderabad

On reaching Google’s top 10 for specialist searches

Watch on YouTube

Maxillofacial Surgery

Dr. Suresh

Maxillofacial Surgeon · Delhi NCR

Achieving #1 Google ranking and consistent patient leads

Watch on YouTube
Trusted by
VirtualScrivener logo
Neelkanth logo
Aster Clinic logo
VitusCare logo
Aashlok logo
Shri Shyam logo
LifeCare logo
Uniheal logo
Satya logo
Vision Eye Centre logo
Kidney Healers logo
Aastha logo
Kidney & Urology logo
Rainbow Children's logo
Hope Care logo
Hope Care logo
Dr. Akbar logo
EmoAid logo
WhatsApp AI Chatbot for Hospitals (14-Day Deploy) — guide cover

Free executive download

WhatsApp AI Chatbot for Hospitals (14-Day Deploy)

The 14-day WhatsApp booking-bot implementation playbook.

  • WhatsApp Business API setup (end-to-end)
  • Conversation flow templates (booking, after-hours, follow-up)
  • Healthcare-tuned system-prompt template, ready to adapt
  • HMS / EMR integration architecture

15 pages · Spec · build · test · launch · compliance

We never share your details

Free · 30 min · no commitment

Sound like you?

✓ 30-minute call✓ Written plan✓ No obligation

Why choose us

Why healthcare brands choose us.

Six reasons hospitals, clinics, and doctors pick a healthcare-only firm over a generalist agency.

  • Healthcare-only

    It's all we do. No retail, no fintech — the whole team thinks in patient journeys, clinical trust, and the way people actually choose a doctor.

  • AI-first systems

    Receptionists, WhatsApp triage, and attribution built in-house — we answer patients in seconds and tie every click to a booked appointment.

  • Compliance built-in

    HIPAA-aware handling, ASCI-reviewed creative, and GDPR/DPDP sign-off on every campaign — our standard, not an upcharge or an afterthought.

  • Senior on every account

    The senior who pitched you stays on the engagement. No bait-and-switch to juniors learning on your budget.

  • Measured to the appointment

    Patient-level attribution across calls, forms, and walk-ins. Monthly reports show booked patients — not just clicks and impressions.

  • Receipts, not promises

    We name our clients and show the work. Quarterly reviews with the numbers attached, every cycle.

The Branding Pioneers healthcare-marketing team at work

Healthcare-only · since 2016

A team that does one thing well.

Keep going

Adjacent services, problems we’re asked about most often, and the case files that show how we work.

Practical notes & supporting evidence

More detail for your next decision.

A practical reference for this page
  1. Choose a sampleShow your role, the brief and your contribution

  2. Explain the workDescribe decisions, constraints and verification

  3. Protect confidentialityUse examples you have permission to share

Putting AI Engineer · Healthcare into practice

This page focuses on AI Engineer · Healthcare. Start with its published information and the decision you need to make. Identify which details apply to your practice and which require further checking. Follow the relevant linked resources for implementation steps, source material or the current contact route, and keep your own constraints visible when turning the information into a brief.

What a useful application demonstrates

Choose examples that show your contribution and the decisions you made. Explain the initial brief, your responsibilities, the constraints and how the work was checked. Where an example involved several people, distinguish your work from the team’s collective result. A short, well-explained sample is more useful than a long list of client names. For healthcare work, include how you handled unfamiliar clinical terminology and how you obtained the appropriate review before publishing patient-facing material.

Remove confidential account data and identifiable patient information from samples. Describe private outcomes in an anonymised way only when you have permission to do so. For technical work, explain how you verified the behaviour and what remained uncertain. For editorial or creative work, show the reasoning behind the structure and the changes made after feedback. The vacancy description provides the role requirements; your examples should help a reviewer understand whether you have done the relevant kind of work.

Questions to ask about the role

Ask how the role interacts with strategists, clinicians, designers, developers and client teams. Understand which decisions the role owns and which require another person’s approval. Discuss how priorities are set when a campaign deadline competes with content accuracy or a website issue. Those questions reveal the working process more clearly than a job title alone. Check the published vacancy for current application instructions and avoid assuming that a different role’s responsibilities or arrangements apply.

Prepare to explain how you learn from a problem without overstating the result. A credible example identifies what the evidence showed, which change you made and how you assessed it afterwards. If there was no controlled comparison, say so. Thoughtful handling of uncertainty is especially useful when marketing decisions involve medical content, consent or confidential reporting. Use the careers contact route for questions about the vacancy rather than sending patient or client records as supporting material.

A powerhouse of 80+ creative minds — the Branding Pioneers team
Branding Pioneers · Original team photography