Interest arrived,
then leaked away.
The practice was getting attention, but its website worked against it — unclear treatment explanation, a confusing path to booking, and friction that let interested visitors drift away before they ever reached a consult.
Visitors slipping away before booking
Interested visitors dropping off before booking because the path wasn't clear.
Unclear treatment explanation
TMS poorly explained on-site, so visitors left without understanding the option.
Dated, low-trust presence
A digital presence that didn't convey the credibility a medical treatment requires.
Friction to consult
Too many steps and too little reassurance between interest and a booked consult.
Reported from
the client's own analytics.
Funnel behaviour, drop-off, and consult enquiries were tracked in the practice's own platforms. Conversion rates and consult volumes are reconciled with the client and shared under NDA — not published here.
Other files from the same shelf.
Why healthcare brands choose us.
Six reasons hospitals, clinics, and doctors pick a healthcare-only firm over a generalist agency.
- Healthcare-only
It's all we do. No retail, no fintech — the whole team thinks in patient journeys, clinical trust, and the way people actually choose a doctor.
- AI-first systems
Receptionists, WhatsApp triage, and attribution built in-house — we answer patients in seconds and tie every click to a booked appointment.
- Compliance built-in
HIPAA-aware handling, ASCI-reviewed creative, and GDPR/DPDP sign-off on every campaign — our standard, not an upcharge or an afterthought.
- Senior on every account
The senior who pitched you stays on the engagement. No bait-and-switch to juniors learning on your budget.
- Measured to the appointment
Patient-level attribution across calls, forms, and walk-ins. Monthly reports show booked patients — not just clicks and impressions.
- Receipts, not promises
We name our clients and show the work. Quarterly reviews with the numbers attached, every cycle.
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