Healthcare Direct Marketing

Patient Re-Engagement Campaigns

Bring lapsed patients back with consented emails: check-up reminders and recall sequences. Discount offers only where lawful, never in India (NMC 2026).

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350+ healthcare brands served since 2016 · Healthcare only · Honest reporting, no guarantees

Campaign creatives made for healthcare clients — From our existing portfolio.

Why us

What we do differently for healthcare.

Pricing & tiers →

Multilingual outreach

Hindi, Arabic, French, Tagalog, Swahili. WhatsApp + email + SMS unified workflow.

Re-activation programmes

Patient-recall automations that don’t feel transactional. Cycle-aware, treatment-aware.

PHI-safe handling

BAA-cleared workflows. Segregated PHI. Audit-trailed every touchpoint.

See how many enquiries go cold — free.

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Process

4 phases. One outcome.

Discovery & Audit

We begin by understanding what makes your patient re engagement campaigns needs unique. Your specialty, market, and patient demographics shape every recommendation we make. Before we touch a single campaign, we sit down and understand your practice. What specialties do you focus on? Who are your ideal patients? What's worked before and what hasn't? We'll audit your current patient re-engagement campaigns setup, analyze your competitors, and identify the gaps.

Strategy & Planning

Based on what we learn, we build a custom patient re-engagement campaigns strategy with specific targets. Not vague promises — actual numbers: expected lead volume, projected cost per patient, and a realistic timeline. You'll know exactly what to expect before we start.

Execution & Implementation

Our team gets to work with a dedicated account manager who knows your practice, your specialty, and your market. You'll get regular updates, real-time dashboards, and direct access to the team. If something isn't working, we pivot fast.

Measurement & Optimization

Every month, we look at what drove actual patient bookings (not just clicks) and double down on what works. Your campaigns get smarter over time because we're feeding real patient conversion data back into the strategy.

Compliance by market

What the rules allow where you practise.

Healthcare advertising law differs by country, so we run each market’s own playbook. In India, NMC’s 6 Oct 2026 guidelines apply. Read the NMC guide.

Prices, discounts and offers

Prices, discounts and offers by market
Market	Status	What applies
India	Narrow exceptions	No discounts, limited-period offers, coupons, cashbacks, referral benefits or free procedures as inducements. Factual fee disclosure is allowed.NMC Public Notice R-13014/01/2024-Ethics (6 Oct 2026), 8.1(x)
UAE	Allowed with conditions	Prices may be stated with their conditions. No fake urgency, “trial” offers or “seize the opportunity”. Abu Dhabi offers also need an ADDED advertising licence.DHA Standards for Medical Advertisement Content on Social Media (2022) App. 1–2; DoH TAMM health-ad logging
Saudi Arabia	Allowed with conditions	State the total fee. Each discount or offer needs prior MOH approval, runs 60 days at most, is limited to 3 approvals a year, and must display the approval.Saudi MOH Annex 10, advertising content controls (Ed. 4)
Kuwait	Narrow exceptions	No service prices, discounts, offers or instalment plans without prior MOH approval.Kuwait MOH Ministerial Resolution 87 (private-sector medical ads); Law 70/2020
Bahrain	Narrow exceptions	Exact, complete prices are allowed. Discounts, vouchers and “free” offers are discouraged, so we run them only with committee approval and full terms.NHRA Guidelines for Advertising Health Services (2017) §1, §5, §7, §11
Oman	Allowed with conditions	Offers and reduced prices need Ministry of Commerce/Consumer Protection approval first, attached to the MOH ad-licence application.Oman MOH Health Advertisement Licence (DGPHE)
United States	Allowed with conditions	Allowed under state rules: exact prices in California, a capitalised 72-hour statement on free or discounted services in Florida. Inducements to Medicare or Medicaid patients are restricted.Cal. Bus. & Prof. Code 651(c); Fla. Stat. 456.062; 42 U.S.C. 1320a-7a
United Kingdom	Narrow exceptions	No price promotions or free offers for prescription-only medicines. Cosmetic promotions may not pressure: no countdown clocks or “ends Friday”. Prices must include all fees.MHRA Blue Guide App. 6; CAP/BCAP cosmetic guidance paras 65–69; CAP Code 3.17–3.22
Canada	Narrow exceptions	BC and Alberta ban discounts, time-limited prices, gift certificates and prizes for medical services. Quebec price ads must state validity, exclusions and extra fees.CPSBC Advertising standard; CPSA cl. 4(c); Quebec Code of ethics of physicians s93.2
Australia	Narrow exceptions	Gifts and discounts are lawful only with plain-language terms and conditions. Cosmetic surgery ads may not offer discounts, packages or financing.Health Practitioner Regulation National Law s133(1)(b); MBA cosmetic surgery advertising guidelines (2023)
Kenya	Narrow exceptions	Prices are not on the list of permitted ad content, so we run no discounts without the client's written sign-off on the risk. No-cure-no-fee offers are barred.KMPDC Advertising Rules 2016 r4(1), r5(1)(f)

Patient images and data

Patient images and data by market
Market	Status	What applies
India	Allowed with conditions	Only where law permits, with specific, informed, documented consent. Anonymise by default. The DPDP Act 2023 and its 2025 Rules apply.NMC Public Notice R-13014/01/2024-Ethics (6 Oct 2026), 6.1–6.4, 7.4, 7.6
UAE	Narrow exceptions	Patient information may not be used for marketing without written approval, and UAE health data generally must be stored and processed in the UAE. No filming in operating theatres.Federal Law 2/2019 (ICT in health) Arts 13, 16; DHA Standards for Medical Advertisement Content on Social Media (2022) §9.7
Saudi Arabia	Allowed with conditions	Health data is sensitive data: explicit consent, a DPIA and breach notice within 72 hours. Patient images need written consent and facility approval.PDPL (Royal Decree M/19); Royal Decree M/59, Implementing Reg. 5-3
Qatar	Narrow exceptions	Health data is special-nature data needing regulator permission and a DPIA. Electronic marketing needs prior opt-in consent.Law 13/2016 on Personal Data Privacy Protection
Kuwait	Allowed with conditions	There is no general data-protection law. Filming patients needs written permission from the patient, the practitioner and clinic management.Kuwait MOH Ministerial Resolution 87 (private-sector medical ads); Law 70/2020
Bahrain	Allowed with conditions	Health data is sensitive data. We use explicit, written, revocable consent for any patient image, story or data.PDPL, Law 30/2018
Oman	Narrow exceptions	Consent must be explicit and verifiable, and processing health data needs an MTCIT permit. Fully enforceable since 5 Feb 2026.PDPL, Royal Decree 6/2022; Ministerial Decision 34/2024
United States	Allowed with conditions	Using PHI, including patient photos or stories, for marketing needs a written HIPAA authorisation. No ad pixels on authenticated pages or booking flows without a BAA.45 CFR 164.501, 164.508(a)(3); HHS OCR online tracking bulletin (2024)
United Kingdom	Allowed with conditions	Health data is special category data: explicit, separate, withdrawable consent for marketing use. Doctors need consent before recording patients for public media.UK GDPR Art. 9; GMC recordings guidance para 37
Canada	Allowed with conditions	Ontario custodians need express consent to use health information for marketing. BC and Alberta require written consent for patient images in ads.PHIPA s33; CPSBC Advertising standard; CPSA cl. 5(a)
Australia	Allowed with conditions	Image consent must be separate from treatment consent and withdrawable. Direct marketing that uses health information needs consent.MBA cosmetic guidelines (2023); Privacy Act 1988, APP 7
Kenya	Allowed with conditions	Commercial use needs express consent, health data may not drive direct marketing, and sending sensitive data abroad needs explicit consent plus safeguards.Data Protection Act 2019 ss37, 49; ODPC Guidance Note on Health Data (2023)

A planning summary, not legal advice. We confirm the current rules for your market before anything is published.

How we measure

Judged against your own baseline.

We report the levers below from your analytics and CRM. Magnitudes are reconciled with you privately, never promised up front.

What the programme works to move, measured against your own baseline
Lever	Starting point	Direction	How it’s measured
Monthly Qualified Leads	Your baseline	More qualified leads	reconciled under NDA
Cost per Lead	Your baseline	Lower vs baseline	reconciled under NDA
Lead-to-Appointment Rate	Your baseline	Higher conversion	reconciled under NDA
Ad Spend Efficiency (ROAS)	Your baseline	Improved efficiency	reconciled under NDA

Operating principles

Responding to every review — positive and negative — signals trustworthiness to prospective patients
Telehealth has become a durable part of how many patients prefer to receive care
Improvements in a practice's online rating tend to track with stronger patient inquiry volume
Content attributed to named, credentialed clinicians earns more patient trust than anonymous content

“The most successful practices treat marketing seriously and consistently, the same way they treat clinical operations. Patient re Engagement campaigns done with that seriousness compounds.”

— Branding Pioneers — operating principle

The evidence

Results you can check, not just claims.

Original reportClient deckPortfolio capture

The profile patients check before they call.

Google Business profiles set up and managed for hospitals and clinics, with review requests built into the patient journey.

Portfolio capturePortfolio captures of client Google Business profiles. Ratings change over time.

Pricing

Clear fees. No lock-in after the minimum term.

Starting fees from our price book. Your proposal confirms the exact scope before you commit.

Practice

Single-clinic and solo practitioners

₹50,000/ month

$1,500 / month outside India

3-month minimum

WhatsApp Business automation
Monthly patient newsletter
Post-visit feedback surveys
Annual checkup recall flows
List hygiene & spam protection

Start with Practice

Most chosen

Hospital

Multi-line hospitals and chains

₹1,50,000/ month

$5,000 / month outside India

6-month minimum

Multi-channel (WhatsApp + Email + SMS)
Procedure-specific drip sequences
Bi-weekly doctor newsletters
Patient segmentation by condition
EMR database automated sync

Start with Hospital

Enterprise

Hospital groups and global brands

Customengagement

Scoped to your group

12-month minimum

Custom WhatsApp app & patient portal sync
Multi-department segmented broadcasts
International patient nurture workflows
Dedicated copywriter & automation engineer
Enterprise volume routing & SLAs

Start with Enterprise

Prices exclude GST. Advertising spend and third-party software are billed separately. Full pricing

Questions

Straight answers.

Something else? Talk to our CRM team.

How much does patient re engagement campaigns typically cost?

We're transparent about pricing because we know vague "it depends" answers are frustrating. For patient re engagement campaigns, our fees start from $1,500/month (₹50,000/month in India) on the Practice tier (3-month minimum) and from $5,000/month (₹1,50,000/month in India) on the Hospital tier (6-month minimum); Enterprise is scoped custom (12-month minimum). The right tier depends on your practice size, market competition, and goals, and engagements run month to month once the minimum term ends. During your strategy call, we'll give you a specific quote with ROI projections.

How quickly will I see results from patient re engagement campaigns?

Honestly? It depends on the channel. If we're running Google Ads, you'll start getting calls within the first week or two. SEO is a longer play — expect initial movement in 3-4 months with serious traction by month 6-12. AI and automation changes (like chatbots and automated follow-ups) show impact almost immediately. During your strategy call, we'll map out a realistic timeline based on your specific situation and market.

Will this work for my specific specialty?

We work with 113+ medical specialties — from general dentistry to cardiac surgery to IVF clinics. The approach changes significantly by specialty because patients search and decide differently. A cosmetic surgery patient's journey is completely different from an orthopedic patient's. We tailor everything to your specialty's specific patient behavior patterns.

What makes you different from other healthcare marketing agencies?

Three things, honestly. First, we only work with healthcare — we don't split attention between restaurants and hospitals. Every strategy is built for how patients actually think and search. Second, we build systems, not campaigns. Campaigns end. Our systems compound over time. Third, we measure what matters — actual patients and revenue, not impressions and clicks. If a campaign generates traffic but no appointments, we fix it.

Do I need to sign a long-term contract?

No. We offer month-to-month because we believe if we're doing good work, you'll want to stay. That said, SEO and organic strategies need at least 6 months to show their full potential — so we'll be upfront about that. We want you to stay because you're seeing results, not because you're locked in.

Can I see results from practices like mine?

Yes — we have case studies across dozens of specialties with specific, measurable outcomes. During your strategy call, we'll share examples from practices similar to yours in terms of size, specialty, and market conditions. We're talking real numbers: patient leads, cost per acquisition, revenue growth, and ROI.