Sources & References
We built a patient acquisition system for a addiction recovery centre in London. Monthly admissions grew 2x in under 12 months.
With only 5 Google reviews and no search visibility, the addiction recovery centre was losing potential patients before they even picked up the phone. The London addiction treatment market was getting more crowded, and they didn't have a system to compete.
Two priorities: get found, get chosen. Google Ads + SEO handled the first part. Reputation management, fast response times, and real patient stories handled the second.
The London market for addiction treatment had clear gaps. Competitors were spending big but converting poorly. We focused on conversion efficiency — better pages, better follow-up, better reviews — so every dollar worked harder.
Tore apart the existing digital presence and rebuilt the foundation
Content engine running, campaigns scaling
Data's in. Doubled down on winners, killed underperformers.
The system runs. Results compound.
“7.3x return. 45+ reviews. From 12 to 28 patients a month. We should've done this years ago.”
The best addiction treatment surgeon in London means nothing if they have 8 reviews and a 3-star rating. Online reputation is table stakes. 45+ reviews changed the competitive dynamic entirely.
Short patient story videos on landing pages increased conversion by 35%. In healthcare, seeing a real person talk about their experience is worth more than any copywriting.
Before adding new traffic sources, we fixed the conversion path. Better pages, faster response, easier booking. That alone took leads from 12 to well past the halfway point.
We build patient acquisition systems for addiction treatment practices. Predictable leads, measurable ROI. Let's talk about yours.