Client SuccessRitu Patel
Head of Client Success · Gurugram, India
Ritu ensures every client achieves measurable growth. She leads a team of 12 account managers who are the day-to-day contacts for healthcare clients. Under her leadership, client retention rate improved from 72% to 94% — the highest in the healthcare agency industry.
ExpertiseClient RetentionAccount ManagementHealthcare ConsultingGrowth Strategy